1. Information We Collect

We collect the following types of information to provide better service:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Pickup location (if required)
• Payment details (handled securely by third-party payment providers)

1.2 Non-Personal Information

• Cookies
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website

1.3 Booking & Tour Information

• Selected tour package
• Date & time of booking
• Number of participants

2. How We Use Your Information

• To confirm and manage your sandboarding or desert safari bookings
• To send booking-related updates
• To provide customer support
• To improve our services and website functionality
• To process secure payments via trusted payment gateways
• To send special offers (only with your consent)

3. Cookies & Tracking Technologies

Our website uses cookies to ensure a smooth and personalized experience. Cookies help us:

• Improve website performance
• Track analytics
• Remember your preferences
• Manage bookings

You may disable cookies in your browser, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or trade your personal information. We may share information only with:

• Tour operators for completing your sandboarding or safari experience
• Trusted payment providers (e.g., Stripe, PayPal)
• Analytics providers (Google Analytics)
• Legal authorities if required by UAE law

All partners follow strict data-protection standards.

5. Data Protection & Security

We apply strong security measures to protect your data, including:

• SSL encryption
• Secure servers
• Limited access to personal data
• Regular security updates

However, no online system is 100% secure. We take all reasonable steps to protect your information.

6. Your Rights

• Request access to your personal data
• Correct inaccurate information
• Ask us to delete your data
• Opt-out of marketing messages
• Disable cookies

You can contact us anytime to exercise these rights.

7. Third-Party Links

Our website may contain links to external websites such as:

• Tour operators
• Partner companies
• Social media platforms

We are not responsible for the privacy practices of third-party websites.

8. Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.

10. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

• Sandboarding Dubai
• Address: Moaza Khalfan, Deira, Dubai, UAE
• Phone: +971 56 2898 057
• Email: tourexploreruae@gmail.com
• Website: sandboardingdubai.com